Sales Policy
Effective Date: February 19, 2025

At Stylixciteino, we are committed to providing our customers with the best selection of musical instruments and accessories. This Sales Policy outlines the terms and conditions of purchasing from our website, ensuring a clear and transparent shopping experience. By making a purchase from Stylixciteino, you agree to the following terms:

1. Product Availability

While we strive to maintain an accurate inventory on our website, product availability is subject to change based on demand, supplier stock, and other factors. In the event that an item you have ordered becomes out of stock or unavailable, we will notify you immediately and offer alternatives, the option to cancel your order, or a full refund.

2. Pricing

All prices listed on our website are in U.S. Dollars and are subject to change without notice. Prices do not include taxes, shipping fees, or additional charges that may apply. Sales taxes are calculated based on the shipping address and will be added to the total price at checkout, in accordance with local tax regulations.

3. Payment

We accept the following forms of payment for all online purchases:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as indicated during the checkout process

By submitting your order, you authorize Stylixciteino to charge the payment method you have selected. All payments must be made in full before your order can be processed and shipped.

4. Order Processing and Confirmation

After placing your order, you will receive an order confirmation via email. Please review this confirmation for accuracy. Once your order is processed, you will receive a second email with tracking information once your items have shipped. Orders are typically processed within 1-3 business days of receipt, depending on product availability.

5. Shipping

Shipping fees are calculated at checkout based on your shipping address, the size and weight of your order, and the shipping method chosen. We offer various shipping options to accommodate your needs, including standard and expedited services. Shipping times may vary based on location, and we will make every effort to ensure timely delivery. Please refer to our Shipping Policy for more detailed information about shipping rates and delivery times.

6. Returns and Exchanges

If you’re not completely satisfied with your purchase, we offer a 30-day return and exchange policy. Please refer to our Refund and Returns Policy for full details on how to initiate a return or exchange.

7. Cancellations

Orders can be canceled prior to shipment. If you wish to cancel an order, please contact our customer service team as soon as possible at info@stylixciteino.com or call (518) 358-9959. Once an order has been processed and shipped, it cannot be canceled, but you may still return the item for a refund in accordance with our return policy.

8. Order Limitations

We reserve the right to limit the number of items purchased per customer, household, or order. If we detect unusual purchasing patterns, we may contact you to confirm or cancel the order.

9. Gift Cards

Stylixciteino offers gift cards that can be used for purchases on our website. Gift cards are non-refundable and cannot be exchanged for cash. Please refer to our Gift Card Terms and Conditions for more details.

10. Sales Tax

Sales tax will be applied to orders as required by law. The rate will depend on the destination of the shipment and will be calculated during checkout.

11. Limitation of Liability

Stylixciteino will not be liable for any indirect, incidental, or consequential damages arising from the purchase, use, or inability to use any products purchased through our website. Our liability is limited to the total amount of the purchase price.

12. Customer Support

If you have any questions about our products, sales process, or need assistance with your order, our customer support team is available to help. You can reach us by email at info@stylixciteino.com or by phone at (518) 358-9959.

Thank you for choosing Stylixciteino. We are excited to be a part of your musical journey and strive to provide you with the best shopping experience possible.